Can I have demo in Pune??
Asked by
Reddy on
15 Sep 2017
Sorry Reddy, We don't have a demo in Pune. We have demo only in Bangalore. Mean while we have a complete un-boxing video in YouTube. Please do check it. Thank You.
Answered by
Sujan on
15 Sep 2017
I believe all the service centers and outlets are in Bangalore....then in case of any issues how would support work, and who will be doing the installation etc.
Answered by
Reddy on
16 Sep 2017
Hello Reddy, It's great to hear back from you. We have an official tie up with UrbanClap. our man from UrbanClap would be coming for first installation. In case if there are any issues, a technical person will come right to your doorstep, check the type of issue. He will resolve it, if he could it resolve it than and there else if there is any major issue within the 1 year warranty time. The complete replacement of the TV will be done. Physical and Liquid damage would not come under warranty coverage.
Answered by
Sujan on
16 Sep 2017
Where are your service centers located in Bangalore?
Asked by
Shalini on
16 Sep 2017
Hello Shalini, There are two service centers in Bangalore. One is in JP Nagar and the other is in HSR Layout.
Answered by
Sujan on
16 Sep 2017
What is the min. expected date of delivery?
Asked by
Sanketh on
16 Sep 2017
Hello Sanketh, There is no minimum expected time of delivery but there is maximum. Maximum delivery time is 7 working days.
Answered by
Sujan on
16 Sep 2017
Does this support 3D glasses?
Asked by
Priyanka Mathur on
16 Sep 2017
Sorry Priyanka Mathur, This TV doesn't support 3D glasses.
Answered by
Sujan on
16 Sep 2017
Can I connect a Magic Remote with this TV?
Asked by
Narayana Swamy on
16 Sep 2017
Hello Mr. Narayana Swamy, You can connect external Magic Remote TV via USB Port.
Answered by
Sujan on
16 Sep 2017
Do you have EMI facility for ICICI Bank ?
Asked by
Vinay on
17 Sep 2017
Yes Mr.Vinay, We do support Credit Card EMI Facility for Axis Bank, ICICI Bank, HDFC Bank, CITI Bank, Kotak Mahendra, IDBI Bank.
Answered by
Sujan on
17 Sep 2017
How can I extend the warranty of this TV ? I need a warranty period of atleast 2 years.
Asked by
Sachin on
20 Sep 2017
Hello Sachin, Defiantly we have the provision on extending the warranty. Once you purchase the product from us, by default it comes with one year of warranty. If you want another year of extension i.e, ( 1+ 1 ) there will be a charge of 5% of the deal price of the product you are purchasing. To avail this, please do contact our customer care @ 08048145478 and they would be assisting you to extend the warranty.
Answered by
Sujan on
20 Sep 2017
I see this TV comes with a Smart Remote, would you guys please upgrade it to a Magic Remote?
Asked by
Divya Kaur on
20 Sep 2017
Hello Divya, Sorry to say that currently we are not supplying Magic Remote for Ridaex RE-1320, Ridaex RE-1420. But going further for all other fresh launch SMART TV's we will be providing the Magic (or) Qwerty remote. You can still purchase a separate Universal Magic (or) Qwerty remote from our website shortly.
Answered by
Sujan on
20 Sep 2017
How much unit u have sold and customer review want .......
Asked by
Vipul s makwana on
20 Sep 2017
Hello Vipul, We have around 251 Ridaex RE-1420 on order till now and you can see all the customer reviews on Quora majorly and you can also find in many websites in the internet.
Answered by
Sujan on
21 Sep 2017
Hey I stay in Yeshwanthpur, Is there any chance that I would get a demo here in Yeshwanthpur ?
Asked by
Iqubal Ahmed on
21 Sep 2017
Sorry Iqubal, We don't have any demo available in Yeshwanthpur, Bangalore. Mean while you have the demo available in JP Nagar , Bangalore. Please let us know, if you would like to book a demo schedule with us.
Answered by
Sujan on
21 Sep 2017
Can i have a demo in Mumbai near Santacruz?
Asked by
Pratik on
21 Sep 2017
We are sorry Pratik, We have demo centers only in Bangalore.
Answered by
Sujan on
21 Sep 2017
Wher I can see demo in Bangalore
Answered by
Naveen on
20 Mar 2018
I am unable to order the 42' variant to kolkata. Kindly help me in the process. Pin code is 700017
Asked by
Badal Ojha on
22 Sep 2017
We are very sorry for the inconvenience caused due to the downtime of automatic order management system. But we still have an another engine still up and running like a jumbo jet. We have our manual OMS, our executive will call you and help to place your order. Thank for sharing the pin code right at the first step.
Answered by
Sujan on
22 Sep 2017
Is the CEO of gotmatter is Naveen Sreenivas ? Is he the person who delivered me my tv today. Can you please check this and let me know ? I would wish to talk to him again.
Asked by
Sahana on
25 Sep 2017
Hello Sahana, Very great to hear this question. Yes, there might be chances that our CEO would have delivered you the TV. But i am really sorry that i cannot confirm that. The chances are high, because he does delivery sometime. If you would like to speak to him, please drop a mail to " cs.shop@gotmatter.com " they can schedule a call with Mr. Naveen Srinivas at the earliest as possible. Please feel free ask us us if you have any other queries.
Answered by
Sujan on
25 Sep 2017
When you launch 50 Inches android 4k tv ?
What's its price desided?
Where to buy this product?
Why not option provide cash on delivery?
Asked by
Rithvik on
28 Sep 2017
Hello Rithvik, Thanks for your interest. The dates for Ridaex 50 inches TV release is not yet decided. We will defiantly let you know every possible details about the 50 inch TV once it's in the market.
Answered by
Sujan on
28 Sep 2017
do you have any exchange offer, I am having 42" LG Smart LED bought 5 years back in working condition
Asked by
Manish on
29 Sep 2017
Hello Manish, I sorry to inform you that we don't have any exchange offer for any of the Ridaex products.
Answered by
Sujan on
29 Sep 2017
do you notify Availability of Ridaex RE-1420 42" Android Smart TV ?
do you ship to chennai? and accept cash on delivery?
Asked by
Sushilkumar on
29 Sep 2017
Hello Sushi Kumar, We will defiantly notify you once the stock is available for Ridaex RE-1420 and yes we do ship to Chennai. Sorry to inform you that we don't accept cash on delivery.
Answered by
Sujan on
29 Sep 2017
I am looking for 50inch smart TV.
Is it possible to get the demo in Marathahalli, Bangalore
Asked by
Sudhakar reddy on
30 Sep 2017
Hello Sudhakar Reddy, I am sorry to inform you that 50 inch smart tv is not yet been released. We will make sure to keep you informed you once we release Ridaex RE-1500. We are just awaiting for the release shortly.
Answered by
Sujan on
1 Oct 2017
I am looking for 50 inch 4k ultra smart tv when you are going to relese, what is the expected duration pls.
Asked by
Bakrudeen on
30 Sep 2017
Hello Bakrudeen, The release date of 50 inch 4k android smart tv is not yet decided. We will make sure to keep you informed about the release once we get the update from the Product planning team. The expected duration is about 7 - 15 days for release.
Answered by
Sujan on
1 Oct 2017
Can you provide Demo in Delhi NCR
Asked by
Gurpreet Singh on
1 Oct 2017
Is tv is available in offline market of Bareilly up ... If not can it be delivered to Bareilly Uttar Pradesh.
Answered by
Shubh on
1 Oct 2017
Can I get a demo at my place 403 Mahual Kothi North S.K.Puri, Near Alpana Market, Patna (Bihar) ? I wish to purchase on satisfaction immediately .
Asked by
Drishti on
1 Oct 2017
Hello Drishti, I am really sorry to say that we will not be able to provide the demo anywhere in Bihar yet. We only have the demo centers in Delhi and Bangalore.
Answered by
Sujan on
2 Oct 2017
Is the tv available in Delhi
Asked by
S Marwaha on
2 Oct 2017
Hello S Marwaha, Yes this TV is available in Delhi.
Answered by
Sujan on
4 Oct 2017
is installation will be done by company personal and wall mounting etc will be provided
Asked by
mukesh on
3 Oct 2017
Hello Mukesh, Yes the wall mount will be provided with the TV itself and mean while it completely depends on your place for a company person to install. If the location is accessible by our service man, than the installation will be done by us. If its out of our reach, you may have to get it done personally.
Answered by
Sujan on
4 Oct 2017
Hi,
I'm interested in the Ridaex RE-1420 42" Android Smart TV. I'd be happy if you could address the following queries:
1. Can you please state the exact dimensions and weight of the television set?
2. What delivery channel will be used to dispatch the set to Thiruvananthapuram, Kerala?
3. Can you please provide the details of your service partner in Thiruvananthapuram, Kerala?
Thanks in advance.
Asked by
Karthik on
3 Oct 2017
The exact body dimension of the TV with the packing is 96 X 60 X 11 cm with 12kgs of volumetric weight. We have official tie up 7 courier partners, but most often we use FedEX for shipping.
Answered by
Sujan on
4 Oct 2017
Hi,
My Order No is GMO-7929005N96528546.
I ordered your 42 inch TV last Saturday. Can you provide me an update what the order/delivery status is?
I tried calling you guys at 08048145478 and it is busy most of the time.
Thanks
Farook
Asked by
Pon Farook on
4 Oct 2017
Hello Farook, Thanks for reaching back to us. We just tracked your order now. The commit date given for delivery is 6 October 2017, But due to the heavy rain fall in central India there might be the delayed for 2-3 days. We are working on it. We will make sure to deliver you the product at the earliest.
Answered by
Sujan on
5 Oct 2017
it is not allowing to buy for my pin code.. i live in hyderabad.. is there a chance to get it to hyderabad..
Asked by
prudhvi on
4 Oct 2017
Hello Prudhvi, We tried calling back you to check your pincode, but unfortunately your number was switched off. Please do provide us your pin code so that we could put the best of us to deliver you the tv.
Answered by
Sujan on
5 Oct 2017
1. What is the recommended internet connection speed for wired and wireless connections to stream full Hd video.
2. How is Miracast performance
3. Is google browser supported.
4. Is there an extended warranty option.
Thank you.
Asked by
Nimish Garg on
7 Oct 2017
Hello Nimish,
1. We would recommend static 7- 10 mbps internet speed for playing the videos smoothly without a breakdowns.
2. Miracast performance is very good till 7 meter distance. After 7 meters, there might be light fluctuation.
3. Yes, google and android browser is supported.
4. Yes we do have warranty extension facility upto 3 years. Please check the description.
Answered by
Sujan on
8 Oct 2017
My pin code is 411028. I am not able to order the product. Is it not available for my pin code
Asked by
Nimish Garg on
7 Oct 2017
Hello Nimish, Please check the pincode now. It should be feasible.
Answered by
Sujan on
8 Oct 2017
what are the EMI options available ?
Asked by
nikhil on
9 Oct 2017
Hello Nikhil, We have Credit card EMI facility for all major banks such as Icici , HDFC, CITI Bank, YES Bank, Kotak Mahendra , Axis Bank are available.
Answered by
Sujan on
10 Oct 2017
Does Re-1420 TV supports mp3,mp4, avi, flv, mkv ,mov & wmv formats ?
Asked by
Midun Murugeasan on
12 Oct 2017
Hello Midun Murugeasan. It supports mp3, mp4, avi, mkv, mov & wmv formats.
Answered by
Sujan on
13 Oct 2017
Want to buy 42 inch smart tv but under bajaj fin scheme or 0 % loan system if it is avlb then rep to whatapp wit caclulation emi table n other condition
Asked by
Vipul shardul makwana on
16 Nov 2017
Hello Vipul, Unfortunately since we are a e-commerce we will not be able to provide you any product under Bajaj Finance scheme.
Answered by
Sujan on
16 Nov 2017
What's is the maximum capacity of the pendrive it supports?
Can I connect an external hard disk of upto 1TB?
Do you provide HDMI cable along with the TV?
Asked by
VIVEK on
14 Dec 2017
In reference to Ridaex RE-1420, The maximum capacity of Pendrive it supports is 64GB. Yes, you can connect your 1 TB hard disk using HDMI. We recommend HDMI because of High Transfer Rate and meanwhile, we do not provide any HDMI Cable with the TV.
Answered by
suajn on
15 Dec 2017
For model RE 1420 it is mentioned that : Full HD with 4K supportable
so does that mean it supports 4K?
With whom are you tied up for servicing?
Is there any LED Bleeding?
Asked by
VIVEK on
14 Dec 2017
Hello Vivek, As mentioned RE-1420 is a Full HD tv but it also supports playing 4K videos. We mean to say. When you play a 4K video in other TV's and Ridaex Tv. There is a huge difference in the Picture quality. Ridaex tv renders the image as smooth as possible to give the good output of 4K videos. For servicing, We have tie up with multiple service agencies across the nation. We haven't got any report about LED Bleeding till now from any of our customers.
Answered by
Sujan on
15 Dec 2017
Do you have service centre in Vizag?
Asked by
Laxmi on
4 Jan 2018
Hello Laxmi, Yes we do have service centre in Vizag.
Answered by
Sujan on
5 Jan 2018
I am from kottayam ,kerala 686002, i need to get my product within 7 days .is it possible .?
Asked by
Delvin C Varghese on
18 Jan 2018
Hello Delvin, We cannot promise the delivery within 7 days. But we will make sure to deliver in 7-9 working days.
Answered by
Sujan on
20 Jan 2018
Can 42 inch TV be connected to sound bar? Can it be connected to 5.1 home theater system? if yes, how to disable TV sound and enable external speakers / sound bar?
Asked by
SD on
20 Jan 2018
Hello SD, Yes 42 Inch Ridaex tv can be connected to the external sound bar. Also yes you can connect it to 5.1 home theater system. When you are playing visual content in TV and your external speakers are connected. Reduce the volume of the tv to the minimum and increase the volume of external speakers to the required sound level. That will output you the sound from external speakers.
Answered by
Sujan on
21 Jan 2018
Thank you. Which port at the back of the TV is to be used for connecting to Soundbar or 2.1 / 5.1 home theater?
Answered by
SD on
21 Jan 2018
Hello SD, All the connection information will be provided in the user manual which will be supplied to you with the tv. A clear description of connections, the output will be given in the manual. I am unable to name you the ports because, there are multiple AV ports in the tv, which will lead you to a confusion if i explain it here. That's the reason, we recommend to check the manual which will explain with the pictures. Please let us know if you have any others questions , we would love to help you. :)
Answered by
Sujan on
21 Jan 2018
You have service centre in chennai & how many service centres
Asked by
Balaji on
22 Jan 2018
Yes sir, We do have the service centers in Chennai. We have 2 service centers in Chennai.
Answered by
Sujan on
26 Jan 2018
Please share the chennai service center address
Answered by
Thiyagarajan on
11 May 2018
Please share the chennai service center address
Answered by
Thiyagarajan on
11 May 2018
What panel they used ips or other panels?
Asked by
Balaji S on
22 Jan 2018
Yes we do use A+ Grade IPS Panels.
Answered by
Sujan on
26 Jan 2018
Mention your TV service centre in Chennai
Asked by
Vadivel on
23 Jan 2018
We have one service center in Mogappair, Chennai and the other one is Tondarpat, Chennai
Answered by
Sujan on
26 Jan 2018
I want to purchase 42 inch tv with bajaj finserve emi scheme any possible & When you join bajaj finserve emi scheme
Asked by
Balaji S on
26 Jan 2018
Hello Balaji, We are really sorry to say that we don't have the facility of Bajaj Finserve. We will notify you If we have a chance to start it once.
Answered by
Sujan on
27 Jan 2018
Will the TV be installed by your person? I'm in Mira road, Thane dist.,Mumbai(401107).
Do you have a service centre in Mumbai, and if yes, where's it?
Asked by
Ajith Kumar on
13 Feb 2018
Hello Ajith Kumar, Yes the TV will be installed by our installation person. Yes we do have 2 service centers in Mumbai. One of our service centers is in Andheri East and the other one is in Gyaneshwar Nagar, Thane West.
Answered by
Sujan on
14 Feb 2018
Does 42inch tv comes with dolby sound system?
Asked by
Ram on
15 Feb 2018
Hello Ram, Yes it does come with Dolby Sound System.
Answered by
Sujan on
15 Feb 2018
Iam from remote area of East Godavari Dist. Of India,. Is it possible to deliver the tv to pin no 533431. Is there customer care at kakinada
Asked by
Addankivijayakumar on
18 Feb 2018
Sorry Addankivijayakumar, We don't have delivery and installation at this location. You can provide the zip code of the other nearest place. We would look ahead and arrange the same for you.
Answered by
Sujan on
19 Feb 2018
Tv delivery to pi.no 533431 possible, is there any customer care centre at kakinada
Asked by
Addankivijayakumar on
18 Feb 2018
Hello Addankivijayakumar , Sorry delivery and installation at this place is not possible and there is no customer care centre in Kakinada
Answered by
Sujan on
19 Feb 2018
I wanted to know if this smart tv has accessibility features, would love to have one if it does
Asked by
rajju on
23 Feb 2018
Hello Rajju, Our support team will get back to you in call and will help you with the required features description.
Answered by
Sujan on
26 Feb 2018
Thanks Sujan, your guys called me up and i got a quick responce and a very informative responce, gave me more clarity. You guys ar real good
Answered by
rajju on
28 Feb 2018
Is there any service center in Delhi? How long it will take to ship in Delhi-110014?
Asked by
AB Sharma on
11 Mar 2018
Yes sir, We do have multiple service centers in Delhi. Honestly, we give a commitment of 7-9 working days for delivery. But there are very high chances that you can receive the tv before that.
Answered by
Sujan on
13 Mar 2018
Where are the service centers available in Bangalore?
Asked by
PALANIVEL V V on
14 Mar 2018
Yes Sir, We do have multiple service centers in Bangalore. One is in JP Nagar and the other one is in HSR Layout.
Answered by
Sujan on
16 Mar 2018
Does the model Ridaex 42" support bluetooth receiver for using bluetooth keyboard, home theatre, head phones, etc.
Asked by
MVC on
17 Mar 2018
Hello MVC, Ridaex RE-1420 by default doesn't come with Bluetooth. You may have to use an external Bluetooth dongle for connecting keyboard, home theater ..etc
Answered by
Sujan on
21 Mar 2018
Hi,
How much is the warranty. Do you have your own service center in Pune. If so, please share the list.
Regards,
Yogesh Rajput.
Asked by
Yogesh Rajput on
1 Apr 2018
The regular day purchase warranty is 1 year. But on Thursdays we are providing 3 years warranty.
Answered by
Sujan on
12 Apr 2018
Our installation and service issues are taken by a Flipkart based company called " Jeeves ". Our services are same as our competitors. You can find the complete price list in www.gotmatter.com
Answered by
Sujan on
12 Apr 2018
Does the Ridaex RE-1420 42 Inch Android Smart TV, come with built in Netflix, hotstar, voot, amazon prime and other such services? Do I have to buy Chromecast, or Amazon stick etc to watch the online content of these services?
Asked by
Chirag Vora on
5 Apr 2018
Its an open source tv you can install all android apps. Its doesnt comes with many default apps. We only give Google play store and youtube. The rest you can download from Google play store. And once disadvantage is, If you are an Amazon prime or netflix user. You may have to buy a chrome cast or firestick. Because the tv starts freezing if you open amazon prime and netflix. The reson being very high RAM consumption.
Answered by
Sujan on
12 Apr 2018
Hi, I bought the 32" TV earlier this month. I just want to know if I can buy the magic remote and get it delivered to chennai. Thanks.
Asked by
Dayanidhi on
24 Apr 2018
Hello Dayanidhi, Yes you can buy a magic remote for your Ridaex RE-1320. Please do contact our support team for asssistance.
Answered by
Sujan on
2 May 2018
If there are very few apps will be installed, then can we see netflix or amazon prime videos without using any fire stick or chromecasting? if RAM is the limitation for this, can we increase the RAM by inserting another one, or rep;lacing the same with higher capacity?
Asked by
Rahul Saha on
1 May 2018
We don't not even recommend you to install Amazon Prime and Netflix apps in the TV. We always recommend you to use Amazon fire stick or chrome cast. There is no ways to upgrade the Ram with the higher capacity because of the hardware is limited for the RAM provided.
Answered by
Sujan on
2 May 2018
Doni get an option of buying the magic remote along with the 42” smart led tv
Asked by
Amit Thakkar on
1 May 2018
Hello Amit Thakkar, You can buy the magic remote along with the 42" Smart TV. Please contact our customer support at 08048145478 for assistance on this.
Answered by
Sujan on
2 May 2018
I stay at K.R.puram, Bangalore. I want to have a demo , could you please share the address
Asked by
Sathish on
26 May 2018
Hello Sathish, Please call our support centre 08048145478 for arranging a demo for you.
Answered by
Sujan on
27 May 2018
Your TV have plug and play option and Any demo options in Kolkata and Ahmedabad.What features are better to buy your Tv than to brand Smart TV.
Asked by
Risgshab on
10 Jun 2018
Hello Risgshab, As of now we don't have any demo centers in Kolkata and Ahmedabad. Currently, we have one in Bangalore and One launching soon in Hyderabad. Please do compare all the specs, You will definitely find a huge difference.
Answered by
Sujan on
11 Jun 2018
Tried calling your number. No one picks It. Can you please arrange for a demo?
Asked by
Pavan on
12 Jun 2018
Hello Pavan, We our call centres are too busy since past 2 days due to very high call volume. Sure we can arrange a demo for you if you live in Bangalore.
Answered by
Sujan on
13 Jun 2018
I have called 4 to 5 times to your service center no one picked the call . Could you please tell the right time slot to call your service center. I live in K.R.Puram, Bangalore could you please arrange a demo ?
Asked by
Sathish on
13 Jun 2018
Hello Sathish, Good Evening sorry for not answering your call, All of our customer support team would be busy when you have called. We will arrange a call back for you shortly.
Answered by
Sujan on
15 Jun 2018
Demo facilities near kottayam?
Asked by
Ajay on
14 Jun 2018
Hello Ajay, Sorry Demo facility is available at Kottayam.
Answered by
Sujan on
15 Jun 2018
Refer order No. GMO 8614005A16735044 of 14.06.2018 for Nuke 43"tv. In that booking advice the delivery address wrongly quoted which is not concern to me. In my profile I have clearly quoted my address. Can you arrange to settle. If the TV is delivered to that wrong address what can I do? This is not my fault.
Asked by
A IRUDAYARAJ KINGSLY on
14 Jun 2018
Hello A IRUDAYARAJ KINGSLY , Need not to worry about the delivery address we have updated the delivery details which were shared by you.
Answered by
Sujan on
18 Jun 2018
Any demo in Hyderabad
Asked by
sravan on
15 Jun 2018
Hello Sravan, As of now we don't have any demo facility in Hyderabad.
Answered by
Sujan on
18 Jun 2018
Can I have a demo in Bhopal..
And what abt service in bhopal
Why these led tvs are not available in paytm mall and flip cart Amazon..
How I can installation in bhopal
Will Amazon app works..
Does have Bluetooth
Asked by
Syed Saghar on
17 Jun 2018
Hello Syed Saghar, Sorry presently we don't have demo facility in Bhopal.
we have Authorized service centre in Bhopal.
Providing Quality of Service to our customers, products are not available in Flipkart or Paytm.
Once the order is delivered technical team will contact for installation.
Yes, Amazon Application is Supported.
Bluetooth can be connected using an external Dongle.
Answered by
Manju on
19 Jun 2018
Can I get a demo at Jalandhar?
Asked by
Sunil on
19 Jun 2018
Hello Sunil, Presently we Don't have Demo At Jalandhar, Currently, We have It in Bangalore.
Answered by
Manju on
20 Jun 2018
Where are ur service station in odisha. How we service ridaex tv
Asked by
Chitta ranjan sahu on
20 Jun 2018
Hello Chitta Ranjan, Thank you for your interest in Ridaex RE-1420, We have authorized service centre in Odisha, Service will be provided by the Authorized service centre, for more information contact our customer support.
Answered by
Manju on
26 Jun 2018
On 14th June I have booked one Nuke 43"tv by order No. GMO 8614005A16735044. When noticed a wrong delivery address has been quoted in booking advice I have contacted the Gotmatter office 08048145478 and reported about the wrong delivery address which is not my concern. I Was replied that I will receive the TV to my profile address only. And on 19.06.2018 also I phoned up to you and got a reply that I will get my TV Delivered to my address. But while tracking it is now at Chennai. Now Your office is replying that they will see in to it. I am in vague,
Asked by
A IRUDAYARAJ KINGSLY on
24 Jun 2018
Hello A IRUDAYARAJ KINGSLY, We are really sorry the inconvenience caused, we have escalated your issue to the Senior person, he is through your order personally, It will be delivered within 3-4 days, sir.
Answered by
Manju on
26 Jun 2018
From where should v purchase this Rideax TV 43 inches. Can u send me a link or address
Asked by
Naseer Afroz on
26 Jun 2018
Hello Naseer, Thanks for your interest in buying Ridaex RE-1420,
Ridaex Tv is exclusively aviable for order through GotMatter Website.
Plese navigate to this link https://www.gotmatter.com/shop/product/qe/ridaex-re-1420-android-smart-tv
Answered by
Manju on
27 Jun 2018
Is you have service center in nagaon.pin 78001 assam.which courier u can send product. Do you have a to z gaurantee? If product is deafected will you refund mony or do replacement? As becoz you have no offices then how can i trust you?coz i have to prepaid before getting tje product.do you have dealer/retailer/ seller in nagaon or guwahati (assam)
Asked by
Saroj kumar bhuyan on
13 Jul 2018
Hello Saroj, Service Centres are available in Assam. FedEx is our courier partners, Hello sir, if the product is defective you may go for refund or replacement. we don't have a dealer/retailer/seller in Assam.
Answered by
Manu on
19 Jul 2018
Sir this is Dinker from Dibiyapur Distt. Auraiya UP. Interested to buy Ridaex 4k Android 43 inch, Nuke series TV. But this Tv is not deliverable at our pincode 206244 while it is available at pincode 206247 which is just 2 Km far away from my residence so please tell me how can i order this.also please make an arrangement to delivery at my pincode.
Asked by DINKER PRAKASH on 15 Jul 2018
Asked by
DINKER PRAKASH on
17 Jul 2018
Hello DINKER PRAKASH. Sorry that there is no delivery available in your location. We request you to contact our GOT MATTER customer support, so that they will help you out with this.
Answered by
Saranya on
4 Aug 2018
My pincode is 403410..... Can you please deliver TV to this address? Wanted this TV very much....
Asked by
Ben on
26 Jul 2018
Hello Ben, Yes sir, we can deliver the tv to your address. You can book your tv.
Answered by
Saranya on
4 Aug 2018
If the TVs ordered to some other pincode.... Can then can I ask for the installation to my place?
Asked by
Ben on
26 Jul 2018
Hello Ben. Sir we have to verify is it possible or not. So you have to contact our GOT MATTER customer care support for the detailed information regarding this.
Answered by
saranya on
4 Aug 2018
May pincod 713358 and 43inches TV can you please deliver TV to this address Wanted this TV very much
Asked by
Bhola bhuiya on
21 Aug 2018
Hello Bhola Bhuiya, Yes Ridaex TV's can be delivered to your location. I mean the in pincode 713358.
Answered by
Sujan on
26 Aug 2018
I want to buy your best latest 4 k TV with best price I want to order this now please contact me on this no only what's up msgs and calling received .I want to buy today with best deal I want to buy your 55 inches
Asked by
Sunny bajaj on
10 Oct 2018
Hello Sunny Bajaj, We have forwarded your request to our Sales Team, You will receive a call in a short time. Please ask all finance and technical questions to our sales team. They will be able to help you. We hope this works for you. Thank You.
Answered by
Sujan on
10 Oct 2018
This TV entirely is not working properly especially its android version
Its Miracast is too damn slow
Almost everything in it's android don't work which makes us frustrated
We want full support from the customer care
And would like to have a technician to atleast have a look at it's condition
We tried to make a contact for its service through mails and calls , but no response
So today we Reset the android version amd now its just blank it's not even working now
What to do ?
Please help!
Asked by
Avichal Vashishtha on
17 Feb 2019
There are no answers for this question, be the first to respond.
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